I can’t recommend Tourism Tiger highly enough. If you’re looking to level up your brand and online presence, these are the people you want on your team. They made the entire journey enjoyable — and delivered a product we’re truly proud of.
What is TigerCare?
TigerCare is an extensive support service we provide for all of our tourism website clients. We won’t abandon you after we’ve launched your website. With TigerCare, your website will never fall out of date as we’ll stick around to host your site, make monthly updates, and add new content as your business grows, just let us know what you need! Read about the various useful TigerCare features below, and please feel free to get in touch if you have any questions.
What's Included with TigerCare?
We’ll take the hassle out of making changes to your tour website. Just tell us what you want to change and leave the rest to us. We make most small changes (like wording or pricing) within 24 hours. Editing your site has never been more convenient.
We will do what a simple hosting solution will do plus more. We’ll make sure the site is secure, getting backed up daily, and we’ll take care of any server-side maintenance that could be needed. If there’s any emergency with the hosting, we’ll connect you with a 24/7 line for emergency communication.
Have a new tour? We’ll build you a page for it! With our TigerCare package, you have the option to add up to one page per month to your site. This allows your site to always reflect your current offerings and allows you to focus on your business as it grows.
This is what sets us apart from the pack. Our theme is always advancing with new features and capabilities to make your site perform even better and push the margins to sell even more tours. With this feature, you’ll never need a new site again.
SSL certificates allow your tourism website to load via an encrypted connection directly between the visitor and the server, giving users peace of mind that their data is secure. Loading websites via HTTPS is crucial for modern users, and it even boosts your Google ranking.
We want you to love the design of your tourism website; so, if there’s something you notice about the design that isn’t perfect, we’ll be there to help. If you take new photos that really capture the awesomeness of your tour, we’ll put them up on your site in a heartbeat.
Our TigerCare team members are new technology junkies. We can offer our advice and expertise on a range of topics, such as Analytics, page speed, website editing, plugins, widgets, heatmaps, improving UX, & more! We’re problem solvers who love learning how to help you succeed.
Have you ever updated your tour website’s CMS only to have it crash? We perform appropriate testing every time a new version of WordPress comes out. After testing, we roll it out to all of our sites to make sure you are on the most up-to-date version. The same goes for any plug-ins we use on your website too.
While we are confident in our abilities to maintain 99.99% uptime on your site, it would be arrogant not to have a safety net. We have a daily backup system so you can rest easy at night knowing your site is in good hands.
Google Reviews
What Our Clients Are Saying
We started working with Tourism Tiger in early 2023 and are very happy with their service. All their staff (sales/onboarding, writers, designers, developers, customer support) is super friendly, helpful and professional.
We’ve seen over a 40% lift in sales through our website. If you’re considering a new website, I recommend the TourismTiger team!
We just launched another new website with TourismTiger. They are some of the best website builders out there, especially for tour websites. Great team to work with and we could not be happier with our newest website.
Thanks you so much for a great website. TourismTiger is very professional and trustworthy team. I highly recommend them for anyone planning to build a tourism website. Very professional and responsible team.
We are very new to Tiger Care–just in the post launch phase– but we’re already getting knocked out by the quality of support and quick answers and help. Tiger Care was one of the reasons we wanted to build a site with Tourism Tiger–besides the beautiful design. Early days but we’re already getting pretty excited about what it is to have this kind of support.
Frequently Asked Questions
Yes! While we deal with all the dirty work such as website maintenance, hosting etc., the site is yours.
Yes, we can train you on how to enter the back-end of your site to make any simple changes. With TigerCare, we can make these changes for you, add any new pages you might require and handle other upgrades you might want.
For legal reasons, we can’t do this at this moment in time, but we will of course update the prices on your website to match those in your booking software once you let us know.
Indeed! Website hosting is included in your TigerCare package, along with any theme upgrades we develop.
No. While we endeavor to ensure each and every client is happy, we don’t lock anyone in with any long-term contracts. Should you wish to opt-out of TigerCare at any point, all you need to do is let us know. From there, you can migrate your site over to your own hosting platform.
The short answer is no — we build all our websites on our customized TourismTiger system which our TigerCare and development teams know like the back of their hands. If you’d still like to take advantage of our TigerCare service, get in touch with us to get a quote on TourismTiger rebuilding your website.
Collaboration! Our happiest and longest-serving TigerCare clients collaborate with us, keeping us informed of their journey and growth, so we can ensure their website grows with them.