With so many crazy TripAdvisor reviews, it’s hard not to take some personally. But perception is everything, and this is the business of customer service
There is an immense collection of research about what is best practice in dealing with difficult customers but how do you turn them into a loyal traveller?
Tour operators know that an Instagram account for their tourism business is a good idea. Here are tips for those just getting started as well as those looking for ways to improve.
If you want to outsell your competitors, raise your prices, or get more bookings, creating raving fans is the ticket to doing that.
Find out how to work with positive and negative Google reviews so that each response gives you only advantages.
We know that the task of defining your unique selling proposition (USP) is a tricky business, so we’ve tried to break it down step by step.
TripAdvisor and Yelp are two review sites that can be extremely valuable for tour operators.
Do you own your own tour or activity business? Find out which review sites are vital to your tourism business with a little help from Tourism Tiger!
Social proof is the idea that people will follow the actions of the masses, and you can use it to up your tour company’s sales by properly using Instagram.